Published June 2018
Florida Community Association Journal is excited to present the third annual Central Florida Preferred Service Providers Guide. These service providers have proven by their track record a willingness and desire to serve community associations in the Central Florida area. We have included a brief company profile or a profile of a company principal from these service providers, and we encourage our readers to learn more about these companies by visiting their websites or contacting them directly.
Your community is far more than houses. Communities are families, friends, and neighbors. Vibrant and successful communities enjoy engaged and informed homeowners, equitable governance policies, prudent financial operations, and well-counseled board members who are free to focus on their role of leadership.
A family-owned local business, Aegis consists of a team of community managers, accountants, closing and collection agents, maintenance personnel, and administrative staff who deliver the specialized care your community needs. It is Aegis’s philosophy that a truly productive relationship with a client partner is built first on the principle of uncompromising integrity, and then by offering experienced guidance and innovative management service. Aegis is your resource for enhancing a positive homeownership experience for both the board of directors and the members of the community.
For more information on Aegis Community Management Solutions, call (863) 256-5052 or visit www.aegiscms.com.
Alliance Association Bank (AAB), a division of Western Alliance Bank, is the premier provider of deposits and loans to associations and management companies across the country. As an industry-specific bank, AAB works with clients in more than 40 states offering high-tech customer service. Our banking services fully integrate with most accounting platforms, as well as being designed to create efficiency and increase revenue. We offer fee-free Florida lockbox and competitive loan rates and terms. AAB’s team of professionals has more than 50 years of industry experience and manages more than $2.3 billion in deposits. Western Alliance Bancorporation (NYSE:WAL) is ranked one of the country’s top-performing banking companies, coming in at #2 on the Forbes 2018 Best Banks in America list.
For more information on Alliance Association Bank, call (888) 734-4567 or visit www.allianceassociationbank.com.
Asphalt Restoration Technology has been loc-ated in central Florida for 20 years. We have always believed in performing quality work at a fair price. It is wonderful to be recognized in that regard, and we are honored for the fifth year in a row to be awarded the prestigious FLCAJ Readers’ Choice Award. Additionally, we have been blessed as the recipient of the “Pulse of the City” Award and our owner, Connie Lorenz, was also awarded the “Good Neighbor” award at the NPE, recognizing her belief that we should all pay it forward… what a year indeed!
As a statewide, full-service asphalt maintenance company, we are very proud to hang our hats in Orlando and be a part of this amazing community. We specialize in pavement preservation using Pavement Dressing Conditioner (PDC) asphalt rejuvenator but also offer a full array of other pavement services including consulting. Don’t forget about our educational CEU classes that can be “brought and taught” at your location, so you are addressing your issues while at the same time learning about the right way to maintain pavement.
For more information on Asphalt Restoration Technology Systems, call (800) 254-4732 today for your free evaluation and customized asphalt maintenance program.
Association Reserves was established in 1986 as a professional consulting firm serving community associations throughout the United States and abroad. To date, our firm has completed more than 45,000 reserve studies for properties of all types, including condominium and homeowners associations, community development districts, timeshare and resort properties, commercial facilities, worship facilities, and more. Our Florida regional office has worked with association clients throughout the state, providing essential guidance that incorporates specific insights into the regional costs, climate factors, and other characteristics that are unique to Florida communities.
All key staff members are credentialed professionals with many years of experience serving community associations, and our time-tested approach, user-friendly documents, and commitment to excellence have made us a multiple-time FLCAJ Readers’ Choice Award winner.
To learn more about how Association Reserves can help your association, please give us a call at (954) 210-7925 or visit us online at www.ReserveStudy.com.
Becker, with headquarters in Fort Lauderdale, FL, is a multi-practice commercial law firm with attorneys, lobbyists, and other professionals at offices throughout the East Coast. The firm grew out of its pioneering role creating the law pertaining to common ownership housing. The attorneys in our community association practice group cover the entire spectrum of legal counseling of condominium, co-op, time shares, and homeowners associations.
The firm has offices throughout Florida with a strong presence in Central Florida that includes shareholder Patrick Howell and senior attorney Brandon McDowell of our Orlando office. Their practices focus on construction law and litigation—another core practice for Becker that draws upon its seamless integration with our community association group. Our construction attorneys handle every type of construction-related case and represent clients in both transactions and disputes ranging from single- and multi-family dwellings to large commercial buildings, planned unit developments, multi-use retail, industrial, and governmental projects.
Patrick Howell is Board Certified in construction law by the Florida Bar, a recognition for having the highest standards of skill, specialty knowledge, proficiency, professionalism, and ethics in construction law. Patrick has represented condominium and HOA clients throughout Central and Northeast Florida, obtaining substantial results for his clients in construction defect cases brought against developers, contractors, and subcontractors.
Brandon McDowell handles all aspects of foreclosure representation for mortgage loan servicers and lending institutions as well as creditors’ rights matters in bankruptcy proceedings. In addition to default-services-related matters, he handles residential real estate transactions and construction litigation matters including issues involving construction liens, general real estate matters, and landlord/tenant issues.
For more information on Becker, visit us at beckerlawyers.com or contact our Orlando office at (407) 875-0955.
For the last 13 years, Cardillo Law, located in Tampa, has been focusing its practice on defending the rights of real estate owners, community associations, and unit owners who have experienced structural termite damage or wood decay damage due to improper termite treatment, or who have been sold termite damaged property. Know your legal rights and call us! You may be able to collect from your insurance company or exterminator even if the damage is discovered years after the problems have occurred. We offer free phone consultation.
For more information on Cardillo Law Firm, call (877) 642-2873 or visit www.cardillolaw.com.
Castle Group is Florida’s choice for community management, specializing in serving the finest condominium and homeowner associations throughout the state. The company’s philosophy is an unwavering focus on the resident experience; at Castle, it is called Royal Service®. Castle is owned by CPAs who oversee a powerful combination of incredible people, streamlined systems, and advanced technology. Since no two properties are identical, Castle has created a menu of ser-vices that allows customers to create a solution that fits their needs. Castle does not manage an exceptional number of communities, just a number of exceptional ones.
For more information on Castle Group, call (844) 815-5321 or visit www.castlegroup.com.
Since 1983, Commercial Energy Specialists (CES), has provided “supply and support” water treatment programs for thousands of institutional and commercial swimming pools, spas, waterparks, and water features. Current clients include many cities, counties, school boards, universities, Disney, major waterparks, resorts, motels, and condominiums. Year after year, CES has been rated number one among aquatic water treatment companies by the top commercial equipment manufacturers in the industry.
CES’s staff of factory-trained technicians and AFO-Certified operators/instructors provide ongoing training and support for each and every technology that we supply for the program. We provide and help you maintain a custom water quality program to develop your in-house operations, continually guiding your aquatic and maintenance personnel to “Excellence in Water Quality Control.”
For more information on CES, call (800) 940-1557 or visit www.ceswaterquality.com.
CondoJobs Recruiting Service is Florida’s premier recruiting service dedicated to meeting the needs of community association board members and managers for 30 years. Our resolution is to continue to meet the changing and growing needs of community associations, condominiums, homeowners associations, and cooperatives. We are committed to providing the information, resources, and services you need to operate your associations effectively and efficiently. It is our ongoing goal to match licensed community association managers with communities and management companies who are in need of their services. We always have available managers and open jobs to offer. You may view a current list of open positions on our website at CondoJobs.com.
Delta Engineering and Inspection Inc. (Delta) is a professional consulting and licensed engineering firm, which has provided inspection, engineering, project management, and expert witness services to community associations, owners, developers, contractors, attorneys, architects, and lending institutions since 1999. Our team of multi-disciplined engineers, certified inspectors, and construction professionals utilize sound engineering principles and practical judgment in determining the best approach for your project. Delta is fully licensed and insured and offers a broad range of professional services tailored to our clients’ specific needs. Delta provides services throughout the state with offices in Sarasota, Naples, and Clearwater.
For additional information on Delta Engineering & Inspection, please contact us at (877) 577-7100 or visit www.delta-engineers.com.
As a premier full-service landscape company, Down To Earth Landscape & Irrigation has proudly served Central Florida for almost 30 years. Working directly with top developers, landscape architects, and community association management companies, we are equipped to properly execute every phase of any residential community or large-scale commercial project, including landscape design, custom irrigation systems, maintenance, and fertilizer/pest control.
For more information on Down To Earth Landscape & Irrigation, contact us today at (352) 385-7227 or visit down2earthinc.com.
Envera Systems is an all-inclusive security service provider that specializes in technology-based solutions for communities. Envera focuses on making sure that community entrances, clubhouses, pools, and other amenities are protected in a way that is not obtrusive to the quality of life. Our state-of-the-art central station oversees it all, operating 24 hours a day, 365 days a year with licensed Class D Virtual Guards.
With the revolutionary Virtual Gate Guard, Envera uses strategically-placed cameras with two-way audio to allow remotely located guards to verify visitors or deny entry into gated communities. Auto-verify technology enhances the Virtual Gate Guard to immediately verify repeat and permanent visitors with driver’s license recognition and license plate recognition. Envera also secures resident lanes with access control solutions that prevent sharing of credentials and can be managed by the licensed Virtual Security Guards.
While the Virtual Gate Guard greets and screens visitors at a community entrance, Envera’s Active Video Surveillance keeps pools, parks, clubhouses, and other amenities clear of trespassers and vandals. When the area closes at night, video analytics monitor the asset and alert Envera’s guards when anyone enters. A Virtual Guard voices down to the trespassers to tell them the area is closed. If trespassers refuse to leave, Envera can contact the local authorities.
In addition, Envera offers passive video surveillance and access control solutions to secure all areas of a community when needed. Envera provides all services from implementation to installation, servicing of equipment, and monitoring. It’s the Envera difference.
Betsy Barbieux, CAM, CFCAM, owner of Florida CAM Schools, provides education and professional development for community association managers and management companies, license applicants, service providers, and boards of directors. We offer continuing education courses, pre-licensing courses, staff development workshops, customized course materials, assessment tools, and coaching services.
It is believed that Betsy is the only expert in the field of Florida community association training who is a certified advanced behavior specialist, certified image consultant, professional development coach, speaker, trainer, a Florida licensed CAM, and CFCAM-Certified Florida Community Association Manager. She is a member of FCAP, CAI National, CAI Central Florida, Lake Sumter SHRM, and Toastmasters International.
Betsy’s articles are featured monthly in FLCAJ, a magazine that supports all aspects of community association management. Gov. Rick Scott appointed Betsy in 2013 to serve on the Florida Regulatory Council for Community Association Managers. She is also an expert witness. Betsy was recently named by FLCAJ as one of the 2017 Women of the Industry.
As a privately held, family-owned and–operated comp-any, Florida Paints was founded with the goal of providing a broad assortment of quality paint products and supplies with the best customer service in the industry.
At Florida Paints, we focus on crafting products for Florida with outstanding performance and exceptional value. Our paints, primers, and protective coatings are specifically formulated with the ingredients necessary to withstand the harsh, tropical Florida climate. They resist wind-driven rain, salt spray, fading, and mildew better than ordinary name brand paints that use the same formula nationwide.
Beyond our excellent products, it is our dedication to service that sets us apart. Our company is made up of the most experienced and knowledgeable paint professionals in the industry. Our mission is to always share with you our know-how for all-things-paint and deliver with confidence and a smile.
To learn more about our company, products and services, please visit our website at www.FloridaPaints.com.
Friends of Bats is a family-owned and -operated Florida business focused exclusively on delivering safe and humane people- and bat-friendly solutions to bat issues throughout Florida. Bat removal, prevention, and education is our only business. Over the past 15 years, we have provided exclusion services for thousands of satisfied customers. We are fully insured and offer free inspections, firm price quotes, and guaranteed work.
For more information, call Dan, John, or David at (888) 758-2287 or visit www.friendsofbats.com.
Lake and Wetland Management Inc. is a full-service environmental resource providing aquatic weed and algae control, invasive plant management and removal, erosion control services and shoreline restoration, sediment removal, wetland mitigation services, native plant nursery and plant installation, and environmental monitoring. Our team leads the environmental services industry and has an exemplary reputation with many government agencies, builders, developers, golf courses, property managers, and homeowners associations.
Incorporated in April 1992 by brothers Stuart and Brian Fischer, Lake & Wetland Management has gained vast experience working in a variety of Florida’s natural environments and on various project types. This versatility gives us a competitive edge in serving clients across the entire state of Florida.
Our success comes from our knowledgeable team of state-certified biologists and our continued commitment to education and certifications. We are a certified installer of SOX LLC™ Erosion Solutions and use groundbreaking products such as Dredgesox™ Erosion Control—which uses multi-functioning amphibious work boats to dredge shallow sediment into a shoreline containment system which permanently restores eroding shorelines. Lake & Wetland Management is headquartered in Boca Raton, Florida, and has eight additional regional offices throughout the state.
For more information on Lake & Wetland Management, call (855) 888-LAKE (5253) or visit www.lakeandwetland.com.
Association insurance claims can get complicated. Insurers often deny valid property claims, underpay or delay payment rather than honoring the property insurance contract you pay premiums on. An insurance attorney can help association boards and unit owners avoid claim mistakes, negotiate claim disputes, and achieve a fair settlement. The Law Office of Amy Boggs, P.A., represents property insurance policyholders throughout Florida who have a claim dispute or have experienced serious property damage.
Our sole practice focus on property insurance law gives us an advantage interpreting coverage issues, understanding how insurance carriers work, and the tactics they use to undervalue or deny your claim. Contact us for a free, no obligation review of your claim. If we don’t recover on your claim, there is no fee.
For more information on The Law Office of Amy Boggs, call (727) 954-8833 or visit www.amyboggslaw.com.
Leland Management is a leading community association management firm that has been managing Florida condominium and homeowners associations for 20 years. We have 14 offices located throughout Florida and currently manage more than 400 associations ranging in size from fewer than 100 homes to approximately 4,000 homes.
Leland is a full-service management company with seasoned professionals who pride themselves in providing the best quality service to the communities they serve. We have more than 90 licensed community association managers who carry numerous advanced professional designations, and we have an effective system for sharing this expertise within the company and with our communities.
Although Leland is large enough to have all the resources necessary to meet the needs of any association, Leland is family-owned and managed. We understand that building solid, long-term relationships is very important to the quality of our services and success of our company.
We are celebrating 20 years of excellence throughout 2018. We will be working on initiatives in technology and education, focusing on ensuring our customer service exceeds expectations.
For more information on Leland Management, call (888) 465-0346 or visit www.LelandManagement.com.
Based in Orlando, Florida, Massey Services is the nation’s fifth largest and the largest privately held, family-owned company in the pest prevention industry. Celebrating 33 consecutive years of profitable growth, Massey employs approximately 2,000. Massey provides residential and commercial pest prevention, termite protection, landscape and irrigation services to more than 550,000 customers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, and Oklahoma. Since 1985, the company has adhered to the highest standards of ethical and professional business practices and, above all, is committed to total customer satisfaction. All of Massey’s residential and commercial services are backed by our no-nonsense, money-back guarantee.
Premier Elevator has been helping clients since 1992 get to the top of their business as well as lifting their clients to a new service level. We have service offices here in the Orlando and Miami area for your immediate service needs.
Here at Premier Elevator we make a commitment to all of our clients to perform preventative maintenance twice a month on each traction elevator and once a month on each hydraulic elevator and escalator.
For more information on Premier Elevator, please contact John Gill for a free local survey at (321) 316-8558 or visit www.premier-elevator.com.
Since 1988 Project Support Services, a member of CAI, has assisted more than 3,000 condominium associations in obtaining FHA condominium project approval. We manage the approval process to meet the requirements of FHA. It is critical to know not only what exhibits are required but to know what those exhibits should contain to determine eligibility. Contact our office and let us help your association become FHA approved.
For more information on Project Support Services, visit www.projectapprovals.com or call (215) 368-9452.
Ramco Protective Services has been a leading security force since 2008, with established operations in more than one-third of Florida’s counties. A single-source provider of comprehensive security and access control solutions, Ramco operates through its guard, gate, and intelligence divisions. The organization fortifies residential and corporate security with a complete range of physical and technology-based packages tailored to the client’s needs. Family-owned and operated, Ramco prides itself on its team-wide dedication to professionalism and integrity, and its commitment to secure residences, corporations, malls, hospitals, and many more with honor and treat all with respect.
For more information on Ramco Protective Services, call (888) 398-9700 or visit www.RamcoProtective.com.
Sentry Management, founded in 1975, has grown to be one of the largest homeowners association and condominium management firms in the U.S. with headquarters in Florida.
Sentry exclusively focuses on managing communities, homeowner associations, and condominiums. In the last six months, Sentry has opened two additional offices in Central Florida. Sentry is an Accredited Management Organization (AMO®)—an assurance of integrity and expert financial systems. Only the top six percent of U.S. management companies earn this prestigious designation and only a handful of association management firms. Sentry has no ownership or affiliation with any HOA or condominium contractors or suppliers. We always negotiate the best prices for each community we manage, and the savings come back in the form of lower operating costs to residents. Integrity and transparency are part of our DNA.
Planning and coordination of association meetings, site visits, enforcement of deed restrictions, contract supervision, and aggressive collection of assessments are all regular services, along with detailed financial and manager’s reports.
CommunityPro® is Sentry’s exclusive management and communications software provided for every association. It makes the community manager more productive and board members better informed. CommunityPro® allows online payments for homeowners and real-time online financial reports for boards.
With 17 Florida offices, Central Florida offices are in Brevard County—Space Coast, Clermont, Daytona Beach—Flagler, Kissimmee, Longwood—Orlando, Tavares, Ocala and Volusia County—New Smyrna Beach.
For more information on Sentry Management, call (800) 932-6636 or visit www.sentrymgt.com.
The Melrose Manage-ment Partnership, led by CEO Jack Hanson, is a leader in modern community and lifestyle management. For more than 25 years, Melrose has provided professional on-site and portfolio management for some of Florida’s most desirable neighborhoods. Specializing in a wide spectrum of housing alternatives, including single-family and multi-family communities, condominiums, office condominiums, and townhomes, our organization prides itself on having solid insight into the needs and concerns of each individual association we serve.
Our distinction from other management firms is simple: Melrose exclusively combines the full-service accounting, technology, and depth you expect from a larger firm with the personalized touch and layered management support that smaller firms provide.
At Melrose, we believe that achieving excellence in community and lifestyle management requires an organization that makes a commitment to quality, service, and integrity. We bring an approach that is interactive and inclusive in an effort to promote full disclosure and open communication with all of our clients. We have fine-tuned our practices to ease the burden of day-to-day management on your board of directors.
For more information on The Melrose Management Partnership, call (800) 647-0055 or visit www.melrosemanagement.com.
TOPS Software helps community association management (CAM) companies save time and effort in managing condominium and homeowners associations. We would like to take this opportunity to thank FLCAJ readers for voting TOPS a top technology partner for Florida Community Association Professionals.
Founded in 1985, we have dedicated more than 30 years to providing the CAM industry with technologies that help management companies grow. Today, TOPS applications are used by thousands of organizations to manage millions of homes across the United States.
Our flagship application TOPS [ONE] is the first true subscription model, web-based software on the market. TOPS [ONE] provides full accounting, management, and CRM (customer relationship management) functionality plus business intelligence so you can grow your portfolio and grow your profitability.
For more information and to learn more about TOPS, visit us at www.topssoft.com.
Towers Property Management is owned by Benjamin Isip, CMCA, AMS, and President; and Emily Towers Isip, CMCA, AMS, and Vice President. They serve associations in Orange, Seminole, and Osceola counties. Towers Property Management provides full-service management for homeowners associations, condominiums, and townhome communities. For the self-managed community, they offer consulting and bookkeeping services. Their mission is to provide association clients with professional, personal customer service; experience and access to resources; and the support needed to help them reach their strategic goals. Towers’ goal is to provide personal service beyond expectations in a climate of excellence and quality.
For more information on Towers Property Management, call (407) 730-9872 or visit www.towerspropertymgmt.com.
Robert Shreffler performs condition surveys and prepares structural repair specifications and bid documents for renovation and restoration projects. His scope of service includes site assessments, structural analysis, report preparation, contract administration, and turnover reviews. He also performs forensic investigations and serves as a consultant for legal issues.
Robert holds a Bachelor of Science in Civil Engineering from the University of South Florida and is a member of the American Society of Civil Engineers, Florida Engin-eering Society, and ICRI.
For more information on TRC Worldwide Engineering Restoration & Inspection, call our Tampa office at (813) 960-3895, Ft. Lauderdale office at (954) 484-7777, or Ft. Myers at (239) 939-1414, or visit www.restorationtrc.com.
Vista Community Association Management has been helping associations for more than 20 years. Seiya and Tina Yamada purchased Vista CAM in 2013 and have been steadily instilling their beliefs and values into everything they do. Vista provides a wide range of services throughout the Central Florida and Jacksonville areas. We offer portfolio and on-site management services, accounting-only services, and a la carte services to homeowners associations, condominium associations, and professional business parks.
For more information on Vista Community Association Management, call (407) 682-3443 or visit www.vista-cam.com.