By Jay Roberts / Published July 2018
But in this world nothing can be said to be certain, except death and taxes. —Benjamin Franklin (1789)
In Florida, condominium owners know there is a third certainty—hurricanes. This article will not help you with death and taxes; as to those certainties, you should contact your doctor and CPA. Rather, hopefully the following will serve as a general guide of tips to implement prior to a hurricane making landfall and what steps to take immediately following a hurricane in order to efficiently manage restoration projects.
Document Everything!—Whether you are a director on the board or a unit owner concerned with how to deal with the insurance company regarding damage to your unit, pre-storm documentation could be key to your claim. I recommend taking digital pictures (with time/date stamp) and filming the current state of the common elements or unit (and contents), as applicable, at least once per year prior to each hurricane season. Clearly showing the insurance company the condition of your property pre-storm can help shorten negotiation/litigation with the insurer as to what should be paid on the policy following the storm damage. Be sure to not store the pictures/videos only at the condominium property, as they are useless if lost to the storm damage.
Emergency Supplies—Verify emergency generators are in wor-king order and have adequate fuel supplies. Stock emergency supplies (flashlights, batteries, water, etc.) in storerooms for use by residents and employees in the aftermath of a storm.
Insurance Policies and Agent Details—Ensure all insurance policies are current and coverage is adequate and compliant with State law; full contact details for insurance companies and agents should be readily available in the event of a storm.
Backup Computer Files—Confirm that computer files crucial to running the building and association are backed up to CDs, portable storage devices, and/or digital cloud storage so that the information can be accessed from a remote location by board members and key association employees.
Create a Committee—Having a committee of owners designated with the task of compiling and distributing the information discussed here is a good way to focus on projects being completed in a timely manner and to keep lists current.
Emergency Lists—Have current hard-copy and digital-copy reference lists complete with the names of all property owners, emergency contact numbers, and details of second residence addresses, as well as a list of all association employees, with full contact details. Make sure all members of the board of directors and all key association employees have copies of these lists. Furthermore, it is a good idea to have a list of contact information for all local emergency response departments. If the association has a website, place the contact information for board members, association employees, and the local emergency response departments on the website.
Vendor Lists—The vendors you trust before a storm should be the first vendors contacted post-storm. This usually includes a water damage restoration company, HVAC servicer, electrician, plumber, general contractor, and fire prevention company.
Bank Account Details and Signatories—Keep handy a list of all bank account numbers, branch locations, and authorized association signatories. Make contingency plans for back-up signatories in case evacuation or relocation becomes necessary.
Evacuation Routes—Establish clear building or community evacuation routes and be sure that all community members are provided with copies or printouts. These routes should be clearly marked as storms approach.
Pre-Storm Summary—Be proactive in aggregating the information discussed above and flexible in storing the information in multiple formats (hard-copies and digital). Lastly, make sure the information is distributed to multiple people.
The best laid schemes of mice and men oft go awry… – Robert Burns (1785)
No matter how well you plan, hurricanes can, and often do, cause damage to the condominium property. Do not make the mistake of complicating the post-storm reconstruction efforts by trading expediency for “doing the right thing” following a storm. The following is a list of practical post-storm considerations for dealing with damage to the condominium property. Within hours of any disaster, affected communities will be besieged with offers by companies and individuals offering disaster recovery assistance. Resist contracting with these initial offers until you have taken care of the following items:
Although an eventual certainty, once a hurricane nears, panic and haste will ensue among board members and unit owners alike. Implementing the actions above will help your community recover more efficiently from the next storm.