By Marcy Kravit, CMCA, AMS, PCAM, CFCAM / Published December 2021
When seeking a new position, it is important that you do your due diligence to ensure you are professional and following proper protocols. Do your homework before applying. Visit the company or association’s website. Can you do additional research to find out the details about the association and/or company? Can you find out why the position is available? Are there any employee issues? Turnover of staff? Employee retention information?
It is a known fact that there is a shortage of CAMs across the country. My goal has always been to raise the level of professionalism in the industry. I want to bring awareness and mentor new and existing CAMs in sharing what it takes to be a manager and the dos and don’ts regarding the hiring and application process.
I have interviewed a well-known recruiter, Linda Di Ciaccio, owner of CAM Recruiting, who has been in the industry for over 30 years. For employers, her company’s screening process along with analytical interviews are proven techniques. For CAMs, her company gives you the tools to succeed with insight and perspective for positive, real-life outcomes. CAM Recruiting delivers talent solutions to match your hiring needs. Matching the right manager to a community association is essential. CAM Recruiting can be visited online at www.camrecruiting.com.
Di Ciaccio explains that there are many different philosophies involved in a job search. She says, “This is my life! I try keep up to date and participate with tons of HR professional organizations. I am part of a nationwide coaching organization that seeks to benefit CAMs as management companies and boards of directors continue to demand more from their candidates. Here are some of my opinions, based solely on experience:”
An employer will look at it for two to three seconds to determine if he or she wants to read it, then take three to four seconds to look at the top third. If it is visually pleasing to look at and the summary statement is compelling, an employer will take another five to six seconds to scan for titles and dates of employment, amounting to a total of about 12 seconds!
If it passes 12 seconds, chances are greater that it will be read carefully for consideration. Cringe-worthy statements like, “detail-oriented, punctual, reliable, proactive, results-driven…” should be avoided.
Let’s face it, if you don’t possess these basic qualities, you are probably not very employable!
I don’t agree with posting a resume on a job board. I feel that it cheapens a candidate’s professionalism and that only the lowest level of employers goes this route. Most employers tend to see candidates’ resumes posted online as those who are less desirable candidates. These are just some of my basic thoughts…I could bore a librarian with employment conversation!
As a CAM for over 20 years, here are my tips and tricks when applying for a CAM position:
Once you have your profile, cover letter, and resume in place, these steps will assist you with the application process and let your skills shine! In Part 4 of this series, “The CAM Employment Process,” we will cover the interview process.
Marcy Kravit, CMCA, AMS, PCAM, CFCAM
Education Program Director
Marcy Kravit has 20-plus years’ experience managing community associations in South Florida. She has established a reputation as being passionate about service, driven by challenges, and undeterred by obstacles. Marcy is committed to providing five-star service and educating others in raising the level of professionalism in the industry. She works for Hotwire as director of community association relations. Marcy has earned every higher education credential offered by CAI and is recognized by Florida Community Association Professionals (FCAP) as a CFCAM. Marcy is a contributing writer to the Florida Community Association Journal (FLCAJ) and serves FCAP as their Education Program Director.
This article is part of a multi-part series as an overview of the CAM profession and the employment process.